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UTILITY BILLING

PAYMENT OPTIONS

 

All water service bills are mailed out the last working day of the month.  It is the customer's responsibility to contact the office if

you do not receive a bill or please check with your local post office.

 

Current charges are due by the 10th of each month.

 

We currently accept cash, check, money order, VISA, or

MasterCard for payment of water service bills.

 

To pay your bill online with a credit or debit card please 

click on the button below and follow the instructions 

or call the office at 970-352-1284. Thank you.

Please be aware of a payment site www.doxo/central-weld-county-water-dist with our information attached to it.  Do not attempt to make any payments on behalf of the District that uses this as part of their address.  They will charge extra fees to process the payment and are not affiliated with the District.

 

 

 

PAST DUE NOTICES

 

Past Due Notices are mailed out on the 20th of each month.  Payment must be made within 10 days of the date of the Past Due Notice to avoid termination.

 

Charges to restore water service will be assessed in accordance with District policy.  Following the third restoration, the District board shall have the right to discontinue service and establich special conditions to assure that payment will be made.

 

First Restoration=$25.00

Second Restoration=$50.00

Third and Subsequent Restorations=$75.00

 

Payments must be received by 3:00pm

the day of shut off in order to get water service restored the same day!

PAST DUE NOTICES

 

Water service accounts are to be paid by the 10th of each month following the billing cycle.  Late notices are mailed out via mail on the 20th of each month following 2 months of unpaid water service bills and an additional $10.00 is assessed to the past due account.  Termination of water service occurs the 30th or any Monday through Thursday, 10 days after notification is sent. No terminations occur on Friday.  The District is not responsible for a delay in mailing once the notices have left the District office.

 

If a tenant resides on the property, the landowner is contacted and termination options are discussed with the landowner.  The landowner is ultimately responsible for any unpaid charges on the account and can request water service be shut off until tenant pays as long as the termination is not a means to evict a tenant.

 

A terminated account must be paid in full before 3pm for same day restoration by 5pm.    Any payments received after 3pm will be restored by 5pm the following business day.  The District makes at least three attempts via mail and one attempt via phone and/or door hanger prior to termination.  It is the responsibility of the owner and/or tenant to ensure the account is current on payments received. 

An additional fee of $100 will be applied for meter tampering, cut locks, or after hours restorations; due on receipt.  Water service may not be terminated without a 10 day prior written notification from the District to the landowner and/or the tenant.  This applies to water service fees either current or not current.  The District will not terminate water service based on a landowner’s intent to evict a tenant.