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Ocean Water

Past Due Information

 Past Due Information

Notices:

Past Due Notices are mailed out on the 20th of each month.  Payment must be made within 10 days of the date of the Past Due Notice to avoid termination.  A terminated account must be paid in full before 3pm for same day restoration by 5pm.

 

Charges to restore water service will be assessed in accordance with District policy.  Following the third restoration, the District board shall have the right to discontinue service and establish special conditions to assure that payment will be made. Payments must be received by 3:00pm the day of shut off in order to get water service restored the same day.

 

First Restoration = $25.00

Second Restoration = $50.00

Third and Subsequent Restorations = $75.00​

 

Water service accounts are to be paid by the 15th of each month following the billing cycle. Late notices are mailed out via mail on the 20th of each month following 2 months of unpaid water service bills and an additional $10.00 is assessed to the past due account. Termination of water service occurs the 30th or any Monday through Thursday, 10 days after notification is sent. No terminations occur on Friday.  The District is not responsible for a delay in mailing once the notices have left the District office.

 

If a tenant resides on the property, the landowner is contacted and termination options are discussed with the landowner. The landowner is ultimately responsible for any unpaid charges on the account and can request water service be shut off until tenant pays as long as the termination is not a means to evict a tenant.


Any payments received after 3pm will be restored by 5pm the following business day.  The District makes at least three attempts via mail and one attempt via phone and/or door hanger prior to termination. It is the responsibility of the owner and/or tenant to ensure the account is current on payments received. 

​An additional fee of $100.00 will be applied for meter tampering, cut locks, or after hours restorations; due on receipt.  Water service may not be terminated without a 10 day prior written notification from the District to the landowner and/or the tenant. This applies to water service fees either current or not current. The District will not terminate water service based on a landowner’s intent to evict a tenant.

We can be accommodating and flexible if COVID19 has impacted your ability to pay on your water service.
Please call the office if payment arrangements are needed.