NOTIFICATIONS: If you have a water emergency, please call the office and the answering service will notify our on-call tech.
May 22 & 25
November 26 & 27
December 24 & 25
For your health and safety and in an effort to limit the risk to you and our employees, we ask that all communication for payments, questions, inquiries, and comments be done by calling 970-352-1284 or via email on our website under Customer Inquiries during normal office hours.
Please put all payments in the drop box near the door.
We are continuing to monitor the situation and will provide updates on our website. We are continuing to work but limiting exposure is proving to be the best alternative.
Our office will be CLOSED to the public until further notice. We will be available through email and via phone and fax.
Is drinking tap water safe?
EPA recommends that Americans continue to use and drink tap water as usual. The World Health Organization (WHO) has stated that the, “presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.” Additionally, according to the CDC, COVID-19 is mainly thought to spread between people who are in close contact with one another. Read more from the CDC about transmission of COVID-19. Further, EPA’s drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.
CO-HELP is Colorado’s call line for the novel coronavirus (COVID-19). People who have general questions about COVID-19 can call CO HELP at 303-389-1687 or 1-877-462-2911, for answers in many languages, or email them at COHELP@RMPDC.org for answers in English or visit https://www.colorado.gov/pacific/cdphe/2019-novel-coronavirus for up-to-the-date statewide guidance. Local public health officials are also posting guidance based on their assessment of local conditions.
Thank you for your cooperation.
All customers in the District may have control of their water by their own shut-off valve. Meter and meter pits are not to be tampered with by the Customer.
No unauthorized person shall maliciously, willfully or negligently break, damage, destroy, uncover, deface or tamper with any structures, appurtenances or equipment which is a part of the District. A fine will be imposed for such action at the discretion of the Manager based on factual information provided by staff.
No person shall uncover, make any connection with, or open into, use, alter or disturb any of the District's water lines without first obtaining a written permit from the District.
It shall be unlawful for any person to tap the District's water line within the District without first having made a formal application to the District for approval and compliance.
The District's agents or other duly authorized employees shall be permitted to enter upon all properties for the purpose of inspection, observation, measurement, sampling and testing in accordance with the provisions of these Rules and Regulations.
At any time that a meter is found to have a bypass of any kind installed or a lock cut prior to restoration, a minimum charge of $100.00 will be assessed to the account. If the charge is imposed prior to restoration, the full amount of the charge plus any and all other charges must be paid in full before water service will be restored. If the charge is imposed on an account with a tenant resident, it will be up to the tenant and the owner to make an agreement for reimbursement between the two parties. The District must collect all fees prior to restoration.
Important Information about Lead in Your Drinking Water
The District has no lead violations.
Line Locate Information
Consumer Confidence Report
Board of Directors
Transparency Notice/ CORA